SHIPPING POLICY

1. All orders that are placed and confirmed with us are processed either from our Studio in Muradpur, Ratnagiri or our Experience centre in Pune.

2. We ship all orders within 48 hours of order confirmation and thereafter, our trusted logistics partners deliver across all serviceable pin codes within India within 6-8 working days.

3. We serve a high volume of orders during sale periods and it may take us slightly longer than usual to dispatch orders. We're grateful for your patience.

4. We are currently offering free shipping across India.

5. If you have an account with us, simply log in and head to the 'My Orders' section to track your order. If you have shopped as a guest, you can track the order through your shipping confirmation email or the SMS received from the logistics partner.

6. We work with India’s largest and most reliable logistic partners for order deliveries. In case your pin code is not serviceable with any of the logistics partners, we get in touch with you to explore other delivery alternatives. We want your order to reach you hassle-free.

7. Saturday, Sunday and public holidays are non-business days for standard deliveries and/or dispatches.

8. Orders placed and paid for are considered confirmed and cannot be cancelled.

9. We are unable to offer refunds if we’ve been given an incorrect or incomplete shipping address, or if there are three failed delivery attempts by our shipping agency and/or the package is refused by the recipient.

10. Should you have any questions about your order dispatch, we're just a quick email, phone call or WhatsApp away.

+91 70306 74488 | hello@oleemaatee.com | MON - SAT 9:30am to 6:00pm IST